University Grievances Redressal Cell
BGSBU has an effective mechanism in place to deal with day to day grievances related ti students and parents. Grievance Redressal Cell was constituted in the University in accordance with the University Grants Commission regulations. The Grievance Redressal Cell of BGSB University has been constituted with an aim to provide easy and readily accessible machinery for prompt disposal of the day to day genuine grievance of the student community and to make the student community to pursue their education at a congenial atmosphere. Any student with a genuine grievance may approach the Grievance Redressal Cell to submit his/her grievance in writing to the chairman, Centre for student Affairs, BGSB University, Rajouri. Grievances submitted by the students are addressed Systematically with active involvement and cooperation of the respective college/office connected with the grievance, maintaining necessary confidentiality in handling process.   
BGSB University has emerged into an appropriate forum providing support and encouragement to all the students and expresses their Grievances Redressal Cell at grievances freely and frankly. It is striving to ensure a responsive and accountable attitude among the authorities concerned.
To indroduce a fair, impartial and consistent mechanism for redressal of various issues faced by the studentss/parents
To develop a responsive and accountable attitude among all stakeholders, thereby maintaining a harmonious atmosphere in the College/University Campus
To adivse stakeholders to respect the right and dignity of one another, and not to behave in a vindictive manner towards any of them for any of them for any reason ; and
To ensure that grievances are resolved promptly, neutrally and in complete confidentiality.
To upload the dignity of the University by Promoting cordial Student-teacher relationship.
The Cases will be attended promptly on reciept of written grievances from the students.
The Cell formally will review all cases and will act accordingly.
The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorites.